Our volunteers drive our organisation.

From our board to our helpers in the warehouse, we're almost entirely volunteer-run, and we're endlessly grateful for what they allow us to do. They pack hampers, make deliveries, talk to clients, organise fundraisers, and most of all, they make our community stronger by helping out those in it who are most in need. Our volunteers are too numerous to name, but thank you to everyone past and present who has played a part in making West Welcome Wagon what it is today.

If you would like to become a volunteer, click here.

Julie Nguyen - Treasurer

Julie has been volunteering with WWW since 2022. Julie was impacted when she saw the statistics regarding the sheer volume of necessities provided by WWW and the number of families who are touched by our work. 

Having refugee parents who fled Vietnam, she admires all the volunteers who put in countless hours for a cause that’s very close to home. Julie’s hope is that WWW continues to provide valuable support for many families and individuals for years to come.

Julie has been on the board since February 2023.

Wendy Grimston - Company Secretary

Wendy has been volunteering with West Welcome Wagon since 2017. Wendy’s specialty areas include change, communications, and strategy. Wendy is also a member of the volunteer Australia Committee of the Change Management Institute and provides pro bono mentoring and coaching services around change and communications.

As well as her Board role with West Welcome Wagon, Wendy supports our Donations program working with a small team to respond to emails offering donations from our generous donors. She also assists with our Christmas and Education drives and is part of our Saturday morning team at the warehouse.

Wendy has been on the Board since 2020.

Calum Stewart - Director

Calum Stewart is risk and compliance analytics specialist with over 12 years of professional services experience across external audit, internal audit, legal and regulatory investigations and direct consulting engagements.

Calum migrated to Melbourne from the UK in 2014, after qualifying as a Chartered Accountant and is now very happily settled in Melbourne's West.

Calum has been a West Welcome Wagon Board Member since November 2023.


Jessie Mitchell - Director

Jessie Mitchell lives in Newport with her young family and brings her experiences from working in state government as an executive, and fifteen years in international engagement roles within higher education. 

Highly experienced in partnerships and international engagement, Jessie previously led the Multicultural Affairs Policy team in the Victorian government with oversight of complex partnerships and reforms regarding language services, the governance of the Victorian Multicultural Commission and Victoria’s settlement and humanitarian policy. Before that, Jessie led the South and Southeast Asia International Engagement function for two years in the Department of Premier and Cabinet, with leadership of the India Strategy.

Jessie has been on the board since November 2023. 

Catherine Ryan - Director

Catherine is as a Teacher Librarian with many years experience working in the library sector in media, university and school libraries. She has taught at both secondary schools and university and was the co-instigator of the Williamstown Literary Festival.

Catherine has worked with refugees in some way or another since the 1980s starting with home-tutoring Vietnamese refugees. She volunteered with AMES Settlement services before joining with West Welcome Wagon over 8 years ago and has been coordinating the Education Essentials program since 2018.

Colette McInerney (CEO)

Colette is a seasoned leader known for her expertise in governance, strategic planning, and stakeholder engagement. With a career spanning financial inclusion, international development, and community empowerment, she has a proven track record of delivering measurable impact. As the inaugural CEO of a financial inclusion foundation and Country Director for an international NGO, Colette successfully navigated complex operating environments to drive meaningful change. 

Colette’s inclusive leadership style has consistently translated into tangible improvements in people’s lives, making her a respected figure in the realm of social impact and community development. 

Colette was appointed CEO in June 2023.